About Community Change and Community Change Action:
Community Change builds the power and capacity of low-income people, especially low-income people of color, to lead powerful and dynamic movements for social change. With our community-based partner groups, we bridge the grassroots and the national, supporting outsider strategies to disrupt the status quo while also building pathways to influence the insider conversation.
Our vision of a better world centers the leadership of impacted people of color to move our work on immigrant rights, economic justice, and racial equity, including a focus on jobs and housing, early childhood care and education, income supports, and immigration reform.
This position also supports Community Change Action, an affiliated 501(c)(4) advocacy organization. While motivated by the same core values – equity, inclusion, and justice – Community Change and Community Change Action operate independently of one another and each organization has its own board of directors.
Position Description:
Community Change seeks an experienced Systems Solutions Architect to leverage their technical capabilities and leadership skills to build technology solutions with teams throughout the organization, and enable us to build powerful movements for social change.
We understand that to achieve our bold vision we need to dramatically transform our organizational strength in data and technology. We must harness the power of data and technology to innovate our work, to respond nimbly and coherently to emerging opportunities and threats, to experiment with partners, and to manage our complex operations.
The Systems Solutions Architect will be responsible for leading and coordinating the system solution design efforts in our technology and data systems. This includes our core CRM (Salesforce) and add-ons third party applications such as EveryAction and Marketing Cloud. They will develop scalable solutions in accordance with the industry best practices and security standards in addition to the strategic technology roadmap of Community Change/Action.
The ideal candidate has a passion affecting changes in community and social movements while creating best in class systems solutions and integrations of information and technology.
Principal Responsibilities:
Create systems solutions in Salesforce and its connected components
Implement a successful SDLC to manage solutions development at Community Change/Action.
Lead business process review meeting for Salesforce.
Evaluate all functional and technical requirements.
Perform gap analysis and develop a comprehensive design specification, including function specifications, use cases and user stories.
Redesign business processes and systems to ensure alignment of Community Change's enterprise architecture and systems roadmap.
Deploy solutions using Salesforce SFDC, Force.com, Java, JavaScript, and XML and their use in the development of CRM solutions
Provide design and configuration coaching to system administrators, developers and integration specialists.
Lead integration and data management projects
Build and deploy a system of integrations to ensure critical business data is flowing seamlessly between Salesforce CRM, NetSuite ERP and the future Data Warehouse.
Design system integrations using industry leading secured web services and APIs.
Provide documentations and knowledge transfer to the systems administrators for ongoing maintenance.
Lead agile project management and release planning
Responsible for managing different Salesforce and integration releases.
Oversee and have accountability for successful project completion of all aspects including time, resource and cost.
Lead project management meetings including facilitation with business/product owners and provide periodic reports to the Director of Integrated Technology.
Qualifications:
Minimum of eight (8) years of SFDC experience.
Expert in APEX classes, APEX triggers, Visual Force pages, SOQL, SOSL and Force.com API, Salesforce Lightning etc.
Expert in Integrating Salesforce cloud solution with enterprise applications, identify, and access management and 3rd party products.
Experience in recommending 3rd party AppExchange products.
Experience with Salesforce security model, systems control and deployment methodology.
Experience with REST and SOAP APIs or web services for data integrations.
Ability to work in an agile-driven culture and adapt to changing requirements.
Experience working in 501(c)(3) and 501(c)(4) non-profit organizations.
Ability to tailor communications to technical and non-technical audiences.
Strong problem-solving skills and outcomes/results-orientation.
Experience developing, implementing, and enforcing technology policies and procedures.
SFDC Certifications preferred.
Strong commitment and passion to building the political power of low-income communities, particularly people of color.
Excellent verbal communication and writing skills.
Experience and comfort working in complex, multi-issue and multi-cultural environments.
Commitment to economic, race and gender justice is essential.
This position reports to: Director of Integrated Technology
Supervisory Responsibility: Data Systems Administrator and Salesforce Data Administrator
Classification: Community Change recognizes a staff bargaining unit affiliated with IFPTE Local 70, a union for non-profit workers. This position is not included in Community Change's bargaining unit therefore not covered under the terms of the collective bargaining agreement.
Travel Requirements: This position may require some limited travel.
Salary & benefits: Community Change offers competitive salary and an excellent benefits package, which includes 4 weeks of annual paid vacation; additional paid holiday leave between December 24 and January 1; 8% employer contribution to retirement account after six months of employment (and 3% employer contribution for the first 6 months); and a choice of generous health insurance plans.
Position Location: Community Change/Action is based in Washington, DC. Washington, DC is the preferred location for this position. Remote work is acceptable, however (frequent) visits to the DC office will be required upon the office reopening from the COVID-19 pandemic.
Closing Date of Position: Open Until Filled
How to apply: Please click HERE to submit a resume, a cover letter that includes salary expectations and at least two writing samples.
Click here to learn more about our employee benefits and Community Change's values
Community Change is an Equal Opportunity Employer
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