About Community Change and Community Change Action:
Community Change builds the power and capacity of low-income people, especially low-income people of color, to lead powerful and dynamic movements for social change. With our community-based partner groups, we bridge the grassroots and the national, supporting outsider strategies to disrupt the status quo while also building pathways to influence the insider conversation.
Our vision of a better world centers the leadership of impacted people of color to move our work on immigrant rights, economic justice, and racial equity, including a focus on jobs and housing, early childhood care and education, income supports, and immigration reform.
This position also supports Community Change Action, an affiliated 501(c)(4) advocacy organization. While motivated by the same core values – equity, inclusion, and justice – Community Change and Community Change Action operate independently of one another and each organization has its own board of directors.
Position Description:
Community Change and Community Change Action seeks a candidate to leverage their technical capabilities and leadership skills to shape the future of technology and data at our organization, and enable us to build powerful movements for social change.
We understand that to achieve our bold vision of Path to Power we need to dramatically transform Community Change/Action's organizational strength in data and technology. We must harness the power of data and technology to innovate our work, to respond nimbly and coherently to emerging opportunities and threats, to experiment with partners, and to manage our complex operations.
The Director of Integrated Technology will be responsible for leading the necessary transformations in our technology and data systems that strategically equip our staff to support partners and key allies in building power from the ground up. They will develop a culture of information through oversight of all aspects of our technology environment including long-term planning, strategy execution, and change management.
The ideal candidate has a passion for information and technology, enjoys solving complex problems, and seeks to build strong teams and partnerships to carry out impactful projects.
Principal Responsibilities:
Develop and Lead a Culture of Information Technology
- Implement a successful information and technology management strategy that addresses the organization's need for enhanced data governance and data fluency.
- Lead and implement the organization's multi-year data and technology initiative.
- Design information and technology systems to deliver solutions that fulfill the organizations' information needs and align with the organizations' strategic initiatives.
- Develop, adopt and implement new technology tools and practices, while improving upon existing systems.
- Drive cross-functional collaboration through the use of information systems, technology tools, and efficient workflows to bridge across systems and teams.
- Innovate and provide expertise and guidance around new technology tools and experiments.
- Create and implement best practices to centralize acquisition and application of technology.
Lead Technology Transformation and Innovation
- Build and lead a new integrated technology team that is strategic and impactful.
- Supervise and actively develop the Senior Technology Manager and positions to be hired.
- Actively solicit input from users across the organization to build and implement an iterative technology roadmap that would be helpful to individual staff, teams, and the full organization. Make decisions transparently.
- Centralize and project manage technology sourcing, experiments, testing, purchasing, and implementation.
- Keep technology policies and organizational use standards up to date with modern trends and in line with organizational goals.
- Manage the overall technology budget, including the Managed Services and Security Provider (MSSP), consultants, vendors, and platform costs.
- Oversight of our CRM as well as use of the Salesforce database to create efficient workflows, reports, and integrations with other internal softwares.
- Assist in building relationships with vendors, sourcing appropriate technology for our needs, and creating cost-efficient contracts.
- Forecast technology related hardware and software expenses, including staff related expenses.
- Stay current on trends and emerging technologies to make proactive recommendations on applications, policies, and practices.
Protect and Secure Information Systems
- Responsible for the security of data and technology infrastructure, processes and practices, including threat assessments and mitigation.
- Review and support organizational data agreements.
Qualifications:
- Minimum of ten (10) years of progressive data and technology experience, across multiple technology functions. Candidates with primary experience in application management, business analysis, security, technology information systems, and data management will be prioritized.
- Minimum of seven (7) years in leading a team of technology professionals.
- Minimum of five (5) years in an organizational leadership role.
- Experience working in 501(c)(3) and 501(c)(4) non-profit organizations.
- Ability to tailor communications to technical and non-technical audiences.
- Demonstrated ability to motivate and manage change.
- Demonstrated experience in technology service and vendor management.
- Demonstrated experience in supervising, coaching and developing staff.
- Analytical with keen knowledge of streamlined business processes, management, budgeting, and operations.
- Ability to prioritize work with limited resources.
- Strong problem-solving skills and outcomes/results-orientation.
- Demonstrated understanding of user environments: applications, training and adoption, and use of data.
- Demonstrated success with building and maintaining CRMs and dynamic databases, including Salesforce.
- Experience developing, implementing, and enforcing technology policies and procedures.
- Ability to build and maintain strong, and effective working relationships throughout the organization.
- Demonstrated ability to effectively set and meet strategic priorities and deadlines.
- Demonstrated ability to maintain confidentiality.
- Strong commitment and passion to building the political power of low-income communities, particularly people of color.
- Excellent verbal communication and writing skills.
- Experience and comfort working in complex, multi-issue and multi-cultural environments.
- Commitment to economic, race and gender justice essential.
This position reports to: Chief Operating and Financial Officer
Classification: Community Change recognizes a staff bargaining unit affiliated with IFPTE Local 70, a union for non-profit workers. This position is not included in Community Change's bargaining unit and not covered under the terms of the collective bargaining agreement.
Travel Requirements: This position may require some limited travel.
Salary and Benefits: Community Change offers competitive salary and an excellent benefits package, which includes 4 weeks of annual paid vacation; additional paid holiday leave between December 24 and January 1; 8% employer contribution to retirement account after six months of employment (and 3% employer contribution for the first 6 months); and a choice of generous health insurance plans.
Position Location: Community Change/Action is based in Washington, DC. Remote work is acceptable, however (frequent) (periodic) visits to the DC office will be required upon the office reopening from the COVID-19 pandemic.
Closing Date of Position: Open Until Filled
How to apply: Please click here to submit a cover letter sharing your personal interest as well as salary expectations, a resume, and two writing sample.
Click here to learn more about our employee benefits and Community Change's values
Community Change is an Equal Opportunity Employer
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