Are you passionate about helping nonprofits do more good in the world? Do you have a good understanding of fundraising, and a knack for helping people solve problems?
If so, we'd love to talk to you about joining the EveryAction team – to help fundraisers better use our products.
We are looking for a Client Services team member to help support progressive organizations using our software to raise money, and make the world a better place. Our staff aren't just people who do support or training. They are expert practitioners who make our clients more effecting in their social missions.
The position will work out of our DC office, alongside an experienced team that is already supporting great clients like the Greenpeace, Planned Parenthood, United Nations Foundation, Victory Fund, NAACP, Everytown, Comic Relief, Audubon, Environmental Defense Fund, AFL-CIO, SEIU, NextGen America, and Rock the Vote.
Social mission is at the core of what we do, and we're looking for people who love our clients (and their causes) as much as we do.
What You're Good At
- You have experience with two or more of the following: direct mail fundraising, online fundraising, telemarketing, fundraising canvassing, major gifts, planned giving, and fundraising events.
- You have used online or offline CRMs as part of your day-to-day responsibilities, such as Raiser's Edge, Salesforce NPSP or Abilia.
- You are passionate about progressive causes, are good with technology, and are willing to work with lots of different orgs who need our help.
- You have excellent oral and written communication skills.
- You're detail-oriented, great at following up and don't let things slip through the cracks.
Bonus Points
- Previous experience teaching or training, including activities such as mentoring, tutoring and/or software support.
- Experience in customer relations or an equivalent field, though not required, is valued;
- You have a network of friends in the fundraising or nonprofit technology world.
- You have familiarity with HTML, CSS, and Javascript.
The position is for either our Washington, DC office, but could be in our Boston office located in Somerville, MA.
About Us
EveryAction, and its parent company NGP VAN, is a technology company whose team members do meaningful work that has a significant impact on promoting civil rights, social justice, and environmental responsibility.
Employees enjoy an unusually generous set of benefits, including 12 weeks paid parental leave, profit sharing, 100% premium-paid health/dental, and an ongoing education allowance. NGP VAN/EveryAction is one of only a handful of companies to be recognized as one of the fastest growing companies in America by Inc. Magazine for nine years in a row.
Last year we were named one of the Coolest Companies of 2016 by DC Inno. We've also been named one of the top 50 fastest growing companies in the DC area by the Washington Business Journal and SmartCEO. The Wall Street Journal wrote, "NGP VAN is something of a secret weapon for the Democratic Party and the labor unions and progressive groups that use it." We have also won the AAPC award for Best Use of New Technology, and the Campaigns & Elections Award for Most Innovative Product.
Join our team and work alongside about 200 smart, passionate, and innovative co-workers, many of whom are industry recognized as experts in their fields.
To Apply
Submit your application via our online form. Links to all of our open positions are posted at https://www.everyaction.com/careers.
NGP VAN believes a diverse, inclusive staff makes us a stronger company and better partner for our clients. We're committed to hiring people of all races, ethnicities, ages, sex, genders, sexual orientation or gender identities, marital status, religions, and disabilities. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are encouraged to apply.
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