Re: [Unicum]

HI

So this must be a very simple scam.  The edreams site uses the Lufthansa site for info and real ticket info.  They get your info and charge you and then at the same time take that same data and buy you the same ticket on the Lufthansa website.  

some people will not notice and they make a nice profit for NO work.

This should be reported to the FTC and BBB.

Atilla

On Thu, Feb 11, 2021 at 8:52 AM Lilla Hudoba <lhudoba@gmail.com> wrote:

Lufthansa the best?????

Here is my story - draw your conclusion.

Sometime in April I bought a ticket from Philadelphia to Budapest, through an online discount agency for a Lufthansa flight in the range of $1400. The agency charged my credit card,  -- and in about 10 days I discovered that Lufthansa also charged my card for the same amount. This is paying twice for the same item. (Just imagine how strange this is - like you buy e.g. a pair of adidas sneakers and a few days later the company adidas also charges your card.)

Lufthansa charged me without sending a notification, a bill or receipt - without contacting me at all. Of course I called them, asked straightforward questions and got some mumbling, which I may summarize as "you will see what happens yourself" Practically nothing. So I called my credit card company (luckily I paid with credit card) and reported an unrecognizable charge from Lufthansa. I felt I paid the online travel agency, but I bought nothing from Lufthansa directly. They took the Lufthasa charge off -- and as a response,  Lufthansa cancelled my ticket, even though it was paid. Again -- they cancelled my ticket without notifying me in any form of communication - I figured it, because I checked my travel status, because I had a bad feeling. I contacted Lufthansa again - and agai I got nowhere with them. I could not believe it was Lufthansa, the company I regarded so highly before.I paid a lot of money for an airline ticket - and the flight status on the web showed it was cancelled. (the ticket was cancelled, not the flight.)

Before you ask, of course I tried to contact the travel agency (edreams.com) but they have no contact information, no email, no chat, no phone number - nothing.

I understand that the agency must be a phony one, but the way Lufthansa "handled" the situation is completely unacceptable.

Finally I cancelled the edreams purchase also through my credit card and booked a completely different British airways ticket.

edreams still has no contact info on the web - except of a phone number that does not work. I sent a message through their facebook page in May, and I got an email answer from them 3 days (!!!) ago, saying that this is all the fault of Lufthansa. This means they are still in business somehow. I also posted negative review about them and also about Lufthansa at BBB. I was surprised to see how many negative reviews Lufthansa had in 2020.

Sorry for the long story, I am only publishing it as a warning, so that we all have to be vigilante, double check our purchases, because even decent companies behave very badly during today economic situation. And I do not regard Lufthansa as a decent company any more.

Lilla Hudoba

On Wed, Feb 10, 2021 at 5:43 PM Gretchen Dunn <gdunn1903@gmail.com> wrote:

I agree—and  Lufhansa also goes through Munich.

Gretchen Dunn

On Feb 10, 2021, at 5:34 PM, Andrea Abraham <andrea.m.abraham@gmail.com> wrote:

I only trust Lufthansa, changing planes in Frankfurt.

Also, it's not listed anywhere, but I talked to Lufthansa and they require a negative test for Frankfurt, even if you just go through transit...

On Wed, Feb 10, 2021 at 3:49 PM Lada Rossmeissl <konakovalada@gmail.com> wrote:

Good afternoon everyone!

When you flights to Hungary what connecting flights you use in time of pandemic? Should we do test for coronavirus prior this flight?

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